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🧾Customer request platform

Project request and customer tracking system

A customer-facing order system that lets visitors submit project requirements and follow progress from their dashboard.

Project overview

Business goal and delivery story

01

Challenge

Project details were difficult to manage when conversations, files, estimates, and status updates were separated.

02

Solution

A customer dashboard with order history, project status, timeline updates, notifications, file references, and admin responses.

03

Result

Customers can see what is happening, and the team can manage requests with clearer communication.

Impact

Measurable business impact

Customers can see what is happening, and the team can manage requests with clearer communication.

01Clearer customer communication
02Better project history
03Reduced confusion
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